Museum Accessibility

The Art Museum RIGA BOURSE is open to everyone and strives to maintain an environment that is accessible and adapted to all. This section contains useful information about the accessibility of the museum and its services.

Service Accessibility

• Useful information on accessing the museum by public transportation.
• Information about the museum's opening hours and ticket prices.
• Museum tickets can be purchased at the museum or remotely via the Mobilly mobile application.
• Information about free admission. Free tickets are available at the ticket office (1^st floor).
• Guided tours and activities can be adapted to the audience's needs by prior arrangement. Information about educational activities at the museum.
• Each exhibition has an accessibility description (in Latvian). It is available on the museum website under the exhibition section.

Car and Bicycle Parking

• There are no parking places for visitors' private vehicles next to the Art Museum RIGA BOURSE. Passengers can be dropped off on Jēkaba Street.
• Three free parking places for people with reduced mobility (holding a parking permit) is on Smilšu Street 6. It is approximately a 3-minute walk from the museum. Nearest parking spaces.
• Bicycle stands are located at the museum entrance from Mazās Pils Street side. They are available only during the museum’s opening hours.

Description of the Building

• The museum building is in the Old Town. There are two street-level entrances: one from Dome Square and one from Mazās Pils Street. Visitors must cross a cobblestone pavement to reach the museum entrance.
• The museum floor plan.
• The lift (doors open to the width of 98 cm) and ramp (3.8% slope) provide access to all floors of the museum.
• The museum regularly changes exhibitions; therefore, some exhibition halls may be closed during your visit. Please follow the exhibition and activity calendar. 
• Pictograms and wayfinding signs will help you to navigate around the museum.
• Benches are available inside exhibitions and vestibules.
• On the 1^st floor Big Exhibition Hall and on the 4^th floor visitors can borrow a portable chair (1.3 kg). The chairs can also be used as support while walking.
• The lighting inside the museum may be uneven. To receive detailed information about the level of lighting please contact us: ekskursijas.birza@lnmm.gov.lv.
• If there are no warning signs before the entrance, the exhibition hall does not contain intense light effects, flashes, smoke, loud and sudden noises, or disturbing content.
• The air temperature inside the museum may vary but averages 19°C.
• Visitor flow can be higher during the first and closing weeks of the exhibitions. The lowest visitor flow usually is on weekdays after 15.00 and weekends before 11.00. Please follow the exhibition and activity calendar, if you wish to visit the museum in a calmer period.
• Before the closing time of the museum (15 minutes) audio announcements in Latvian and English are played informing visitors of the gradual closing of exhibition halls.
• Assistance dogs are permitted inside the museum.
• Free Wi-Fi is available inside the museum. Network: Tet-free, without password.

Accessibility for visitors with children

• Museum has two street-level entrances: one from Dome Square and one from Mazās Pils Street. Visitors must cross a cobblestone pavement to reach the museum entrance.
• The lift (doors open to the width of 98 cm) and ramp (3.8% slope) provide access to all floors of the museum.
• Baby changing facilities are available in the toilet on the ground floor near the cloakroom.
• Pushchairs are allowed inside the museum. If necessary, pushchairs can be left in the cloakroom.
• Pushchairs are available in the cloakroom for use during the museum visit only.
• If required, please ask museum staff for assistance in the cloakroom area.
• In the exposition of the 4^th floor, there is a rest area with a view of the Dome Square, where families can relax and feel comfortable.

Accessibility for visitors with reduced mobility

• Museum has two street-level entrances: one from Dome Square and one from Mazās Pils Street. Visitors must cross a cobblestone pavement to reach the museum entrance.
• The lift (doors open to the width of 98 cm) and ramp (3.8% slope) provide access to all floors of the museum.
• Toilets for visitors with reduced mobility are available on ground floor near the cloakroom.
• Wheelchairs are available in the cloakroom for use during the museum visit only.
• If required, please ask museum staff for assistance in the cloakroom area.
• On the 1^st floor Big Exhibition Hall and on the 4^th floor visitors can borrow a portable chair (1.3 kg). The chairs can also be used as support while walking.
• Assistant dogs are allowed inside the museum.

Accessibility for visitors with visual impairment

• The buttons in the control panel of the museum’s lift includes tactile numerals.
• Informational materials in Latvian about exhibitions in digital format are available on the museum's website under each exhibition's accessibility description.
• Guide dogs are allowed inside the museum.

Accessibility for visitors with hearing impairment 

• Descriptions and/or subtitles for the soundtrack are provided as much as possible for video and audio works exhibited.
• Before the museum closes (15 minutes before), audio announcements in Latvian and English inform visitors of the gradual closing of exhibition halls.
• The Art Museum RIGA BOURSE offers guided tours with translation into Latvian sign language at least once during every exhibition.
• Assistant dogs are allowed inside the museum.

Accessibility for visitors with an intellectual impairment and mental health conditions 

• For selected exhibitions informational materials in the Latvian easy language are available. Materials are available at the entrance of the exhibition halls and on the museum's website under each exhibition's accessibility description.
• For museum activities for visitors with intellectual impairment and mental health conditions, please contact us: ekskursijas.birza@lnmm.gov.lv.

If you have specific accessibility requirements, questions, or suggestions for improving the accessibility of the museum, please contact us: Ph.: (+371) 25 732 122; E: ekskursijas.birza@lnmm.gov.lv.