Museum accessibility

The Latvian National Museum of Art is open for everyone and strives to maintain an environment that is accessible and adapted to all. This section gathers useful information for planning a visit to the museum for people with reduced mobility as well as visual or hearing impairment and contains practical information of general interest.

Accessibility of Environment and Entrance to the Building

  • To the right of the museum's main entrance, opposite Art Academy of Latvia, there is 1 free parking place for persons with disability who hold a parking permit.
  • The museum has two step-free street-level entrances – from K.Valdemāra iela (opening of the door requires the use of a door phone) and from Esplanāde (assistance is required to open the door wider).
  • Persons using wheelchairs, pushchairs and other visitors with reduced mobility are invited to ask museum staff for assistance with using the services of the ticket office (ticket office zone is located between floors 1 and 2 and requires traversing steps) and baggage lockers (there are several steps between the locker zone and the 1st floor).

Description of the Building

  • The museum is accessible to persons using wheelchairs or pushchairs and other visitors with reduced mobility.
  • The museum building has a lift providing access to all floors, its doors open to the width of 88-90 cm. The buttons in the control panel are labelled in Braille.
  • To access the Great Exhibition Hall on floor -2, is it possible to use either a ramp or a platform lift. The control panel of the platform lift includes tactile numerals.
  • Toilets for visitors with functional disabilities are available on floors 1 and 4.
  • The museum uses a unified navigation system, informative stands with floor plans contain tactile information as well as information on the permanent exhibitions in Braille. The museum's floor plan is available here.
  • All audio information is synchronously available as visual information. Audio announcements in two languages are played 30 and 15 minutes before the museum's closing time, advising the visitors to make their way to the exit.
  • Hearing loops for visitors with hearing impairment are available in the museum's 3rd floor vestibule and conference hall.
  • Guide and assistance dogs are permitted inside the museum.
  • Inside the permanent exhibitions and vestibules there are benches for visitor use.
  • Generally, the exhibition spaces are sufficiently and uniformly illuminated, without sharp changes in lighting. Please contact us to receive detailed information about the use of artificial and natural light in the building.
  • The museum uses pictograms and signage to help finding way around the premises.
  • In the 2nd floor vestibule near the Information Point visitors with limited mobility can borrow a wheelchair for use inside the museum.

Accessibility of Services

  • Children under 18 with disabilities, persons with group I or II disabilities (on presenting a disability certificate) and one person accompanying a child under 18 with disabilities or a person with group I disability as well as orphans or children without parental care (on presenting a certificate) are entitled to free admission to the museum. Free tickets are available at the ticket office between floors 1 and 2.
  • The guided tours offered by the museum's specialists can be adapted to the needs of the audience confirming the course of the activity in advance. 

For Visitors with children

  • The infrastructure in the building is friendly to families and children. Thanks to the lift and ramps, all museum's exhibition halls are accessible to pushchairs.
  • Pushchairs are allowed inside the museum's exhibition halls, it is also possible to leave them on the 1st floor, next to the museum's park entrance. Visitors with pushchairs are invited to ask museum staff for assistance in accessing the ticket office between floors 1 and 2.
  • Baby changing facilities are available in the toilet on the 1st floor.
  • Information about the museum's offer for families with children can be found here.

Car Parks and Bicycle Parking

  • The nearest Rīgas Satiksme car park is located at Kr.Valdemāra iela 5a, near the Riga Congress Centre (entrance from Kalpaka bulvāris). This underground car park has 317 parking places as well as two wider specially marked parking places for people with reduced mobility. More information about Rīgas Satiksme car parks and fees is available on an interactive map on the website.
  • Bicycle stands can be found to the left of the museum's main entrance on K.Valdemāra iela and on the park side of the museum.

Practical Information

Please contact us if you have specific accessibility requirements or in case of any questions:
T: (+371) 67 324 461